Sonesta Hotel Grand Rapids Airport, Kentwood
About the Hotel
Sonesta Hotel Grand Rapids Airport is a 3-star hotel offering a
Rooms & Amenities
The hotel features
Dining & Nearby Options
Dining options include
Leisure & Activities
Leisure facilities include an indoor pool, waterslide, and a
Business & Transportation
This Kentwood hotel offers business amenities such as a
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Free airport shuttle
- Room service
- Laundry
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Leisure/ TV room
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
- Curtains
Location
Reviews and Ratings
The hotel had a beautiful and comfortable room, but the service was lacking in cleanliness and professionalism. The morning dining was not worth the high price, and the facilities were subpar.
My stay at the hotel was a mixed bag. The rooms were very clean and comfortable, but I encountered a few maintenance issues that should have been addressed earlier. The location was quiet and convenient, although the dining experience left much to be desired. The service was accommodating and friendly, striving to meet my needs.
The hotel had a modern and comfortable room, however, it had a slight pool smell near the bed. The room wasn't spotless and housekeeping service was inconsistent, requiring us to call for clean towels. On the upside, the staff was professional and courteous with pleasant service. The location was perfect for us, close to the airport and a quick drive to downtown Grand Rapids. However, the dining experience left something to be desired with over-spiced food causing illness. The facilities were fair, though improvements are needed.